Returns of Spicy Scarves and Summer Sky Jewelry

If your product is not quite what you expected, you can return it. If it concerns a custom-made product, returns are unfortunately not possible. It goes without saying that your item must be unworn, unwashed and undamaged and in the original packaging . Of course you can try it on! But unfortunately “wearing it for a while” is not possible. Make sure that we receive your return within 30 days (calculated from the date of shipment). Return costs are borne by the customer. If you received a gift with your order, please return it as well. If this is not the case, we will charge for the relevant item.

Register your return by completing the return form and send it by email to info@spicyscarves.nl with the subject 'return' and provide your name and order number.
Pack the item(s) in the shipping box, with the original packaging and return form and send with track and trace code to:

Spicy Scarves return
Nieuwe Veenendaalseweg 38
3911 MK Rhenen

Please note: if it turns out that you have not met the conditions, but have returned your product(s), we will unfortunately have to return them to you and we cannot refund the purchase price (including any shipping costs) .

Exchange

Would you rather exchange for another product? Which can! Complete the returns form and send it by email to info@spicyscarves.nl with the subject 'exchange' and provide your name and order number. Return your product(s) within 30 days (calculated from the date of shipment). The product can only be returned unworn, undamaged and in the original packaging. Due to the environment and also the size, use the shipping box from Spicy Scarves to return with track and trace code. Return costs are borne by the customer.

Spicy Scarves return
Nieuwe Veenendaalseweg 38
3911 MK Rhenen

After receiving the returned item, we will send your newly chosen product free of charge, we do this once. Please note that our products are made in limited editions, so you can only count on the selected item after confirmation from us.

Refund / Additional payment

After receiving and checking the package, we will check whether an amount will be returned. State your IBAN number and for international payments your BIC/SWIFT number of your bank on the return form. Amounts already paid will be refunded within 7 days. If payment was made with a gift voucher, a new gift voucher will be created (and no money will be refunded).