1.Privacy

Your privacy is of great importance to Spicy Scarves. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the www.spicyscarves.nl service with information that we learn about you.

If you have questions or want to know exactly what information we collect about you, please contact Spicy Scarves.

1.1 Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, telephone number and name and address details. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in subsequent questions.

You can subscribe to our newsletter. Here you can read news, tips and information about our products, services and online marketing. You can cancel this registration at any time. Each newsletter contains an unsubscribe link. You can also report this via your account.

If you subscribe to the newsletter via the website, your e-mail address will be added to the list of subscribers. This data is saved until you cancel the subscription.

1.2 Your account

To use certain parts of our service you must first register. We ask you to give information about yourself and to choose a username. With this we create an account on which you can log in with your username and a self-chosen password.

The information we need is your name and address, phone number and e-mail address. We do this on the basis of your consent. We keep this information until you cancel the account.

We keep this information so that you do not have to enter your details over and over so that we can easily contact you if necessary. You can adjust information via your account whenever you want.

1.3 Other parties

We do not give your personal data to other companies or authorities, except if necessary for the service or if the law obliges us. An example: when there is a suspicion of fraud, we share information to report it to the police.

1.4 Advertising

We would like to send you information about offers and new products or services. We do this:

• by mail
• by email
• via social media
• by phone

You can object to this advertisement at any time. Every letter tells you how to do this. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also report this via your account.

1.5 Provision to other companies or institutions

We will not, under any circumstances, provide your personal data to other companies or institutions, except if this is necessary for our service or if we are legally obliged to do so (for example, if the police require this if there is a suspicion of a crime).

Some partners are located outside the European Union, such as social media partners. The administrators of these services collect your personal data via social media buttons on our website.

2.1 The Type of cookies that we use on our website

2. Cookies

We use cookies when offering electronic (online) services. A cookie is a simple small file that is sent with pages from this website and stored by your browser on the hard disk of your computer. We use cookies to remember your settings and preferences, but also to optimize the use and relevance of our online activities. You can remove the cookies from your browser at any time.

More information about cookies?

You can find more information about cookies on the following websites:

Consumentenbond: “What are cookies?“
Consumentenbond: “What are the cookies used for?“
Consumers’ association: “Delete cookies“
Consumers’ Association: “Disable cookies“
Your Online Choices: “A guide to online behavioral advertising“

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2.1 The Type of cookies that we use on our website

Below is an overview of the type of cookies that we use:

2.1.1. Functional & technical cookies

We use functional and technical cookies with which we can recognize you on a new visit on our website. The website can therefore be specially tailored to your preferences. Even if you have given permission for the placing of cookies, we can remember this by means of a cookie. Because of this you do not have to repeat your preferences so you save time and make a better use of our website. Functional and technical cookies can be removed via the settings of your browser.

2.2.2. Analytical cookies

We use analytical cookies from Google Analytics. These cookies determine how our visitors use Spicy Scarves.nl. With this information we can analyze the use of Spicy Scarves and generate reports and statistics. This info helps us to improve Spicy Scarves.nl and our services. We use privacy-friendly settings. This means that Spicy Scarves is not obliged to ask visitors of Spicy Scarves.nl permission to place these cookies.

2.1.3. Third party cookies

With your consent we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. This allows us to find out that you have been on our other website (s) in addition to our website. The resulting profile is not linked to your name, address, e-mail address, etc., but only serves to match advertisements to your profile, so that they are as relevant as possible for you.

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2.2 Google cookies

Through our website, cookies are placed from the American company Google to keep track of and to get reports on how visitors use our website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this.

2.2.1. Google Analytics

We use Google Analytics to analyze how users behave on the www.spicyscarves.nl website and to check whether our Google Adwords advertisements are effective. The obtained information, including the IP address of your computer or laptop, is stored on a Google server. Google uses this information to report to us on how we can optimize the website to the use of visitors.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

2.2.2. Google Adwords

With these cookies the quality can be tracked from Google Adwords and which pages you view via Spicy Scarves.nl. This way we can offer relevant advertisements on our other pages. Without these cookies you have the chance to miss out on personal offers. These cookies are stored for up to 18 months.

2.2.3. Google Remarketing

If you end up on our website via an advertisement with Google, then in some, a cookie is placed so that you can again encounter advertisements from Spicy Scarves on other websites. The placing and reading of these cookies is automated. Personal data are not stored by Spicy Scarves and are not made available by Google.

Switching cookies on and off and removing them:

More information about switching on and off and removing cookies can be found in the instructions and / or using the help function of your browser.

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2.3. Social Media cookies

2.3.1 Facebook cookies

The information that Facebook collects is anonymised as much as possible. The information is transferred to and stored by Facebook on servers in the United States. Facebook adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

2.3.2. Facebook Retargetting

On our website is a Facebook pixel with which we can assess the quality of the visit traffic from Facebook. This pixel works through a piece of code that comes from Facebook itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook (which can change regularly) to find out more about what they do with your (personal) data that they process via these cookies.

2.3.3. Facebook targeting methods

We use Facebook Pixel. The Facebook Pixel is a code that keeps track of which pages the website visitor views. The Facebook Pixel makes it possible to keep sales, namely with the adjusted conversion.

2.3.4. Youtube

This cookie offers the possibility that you can immediately share a video from the website.

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2.5 Web forms and cookies

There are forms on the Spicy Scarves website. These forms use cookies that can remember your data for the next time you fill out a form. The retention period is 2 years.

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2.8. Online store

We use functional cookies in this webshop. This webshop uses functional cookies to ensure that the webshop works and orders can be placed.

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3. Security

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

• Access to personal data is protected with a username and password
• Access to personal data is protected with a user name and a login token
• After receipt the data is stored in a separate, protected system
• We use secure connections (Secure Sockets Layer or SSL) that protects all information between you and our website when you enter personal data.

4. Web forms

We store data submitted via web forms or application forms for a maximum of 2 years.

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5. Data protection officer

We have appointed a so-called data protection officer. This person is responsible for the privacy within our organization. Our data protection officer is Waheeda Afriat and can be contacted by e-mail at info@spicyscarves.nl and by telephone +316 22 980901 for all your questions and requests.

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6. Changes to this privacy statement

When our service changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

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7. Access and change your data

If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.

You have the following rights:

• get an explanation about what personal data we have and what we do with it
• insight into the exact personal data we have to correct errors
• the removal of outdated personal data withdrawing permission
• withdrawal of consent
• object to a particular use
• please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

If you have questions about the data or you want to use one of the above rights you can use the contact form.

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8. Right to portability / data portability

This right means that a data subject must be able to obtain the data from a controller in a structured, current and readable form and has the right to transfer this data to another controller or have it transferred directly, without being hindered, unless this is detrimental. to the rights and freedoms of others. A data subject has the right to transferability as far as data provided by him are concerned.

9. Submit a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the Dutch Data Protection Authority.

10. Contact details

Spicy Scarves v.o.f.
Schagerlaan 103
1097 HP Amsterdam
The Netherlands
Tel: +316 22292040 (Mon – Sun 10:00 – 18:00)
E-mail address: info@spicyscarves.nl
Chamber of Commerce number: 61316156
VAT: NL 8542.94.776.B01